Frequently asked questions

A Digital Postcode is a unique 11-character code assigned to an addressable building in Nigeria. It provides a standard digital reference for identifying the building and its location.

Use the Digital Postcode website or app to search for your building or place. You can also allow access to your current location to find the postcode of the building where you are.

The postcode belongs to the building, not the person living or working there. If you move, you will use the postcode assigned to your new building.

No. Your address is the familiar description of where a building is located, while the Digital Postcode is its standard 11-character location reference. You can use both together.

No. Digital Postcode provides a standard way to identify a building and its location. You can find a postcode and get directions using the Digital Postcode app, while still using Google Maps and other mapping services for navigation.

You can request a postcode through the Digital Postcode website or app. You can allow access to your current location to help identify the building, or provide your address or a Google Maps link. Your request will then be reviewed and a postcode assigned to the building.

You can request a postcode for the building through the Digital Postcode website or app. You can use your current location to help identify the building, or provide its address or a Google Maps link. Once we review the request, we'll assign a postcode to the building.

Yes. You can save postcodes for your home, office and other places you use often in the Digital Postcode app, making them easier to find and use again.

Yes. You can copy and share a postcode with friends, family, customers, delivery services or anyone who needs to find the location. They can use the postcode to find the building and get directions to it.

Yes. You can get directions to a building using its postcode in the Digital Postcode app. You can also continue to use Google Maps and other mapping services for navigation.

You can suggest an edit through the Digital Postcode app if you notice that information about a building is incorrect or needs to be updated.

Yes. A postcode identifies a building, not an individual. People, households or organisations using the same building can therefore use the postcode assigned to that building.

You can use your Digital Postcode whenever you need to identify or share a building or location, including for deliveries, visits, business records and services that require location information.

No. Individuals can find, save and share Digital Postcodes for free using the Digital Postcode website and app.

Yes. Businesses, government agencies and other organisations can integrate Digital Postcode into their apps, platforms and workflows. Complete the integration interest form on the website to tell us about your use case and get started.